As a Donation Center Volunteer, you will be assisting in the heart of Working Wardrobes. There are two primary roles that our volunteers typically assume while helping out here: Donor Engagement & Quality Control.
What you will be doing:
Donor Engagement
You will be the first point of contact to incoming donors while offering a concierge-like service as they pull up with their donations. Your friendly smile and engaging disposition will welcome our donors while offering assistance with unloading their donations. This role takes place in the carport and donation center lobby. Tasks include:
- Accepting clothes and accessories from donors at the front of the warehouse.
- Sorting clothing and changing out hangers.
- Administering tax receipt forms.
- Sharing information about our programs and retail stores.
Ability to push/pull/lift/carry up to 10 lbs and twist/bend at waist level required. Some comfortability speaking with the public and fluent English is recommended for this role.
Quality Control
You will be working to ensure that donations meet our high standards so that we can provide the best quality for our clients and retail stores. This role takes place inside the warehouse. Tasks include:
- Ensuring clothes are on the appropriate hangers.
- Inspecting clothing and accessories to ensure that they meet quality control standards.
- Categorizing items for distribution.
- Inventory special projects.
Ability to push/pull/lift/carry up to 10 lbs and twist/bend at waist level required. Ability to work independently and in small groups is recommended for this role.
We welcome minors (14 years and older) with a supervising adult and 16 years or older individually with legal guardian consent.
Safety Measures: Masks are optional. Gloves are recommended while handling donations and will be provided. Ability to push/pull/lift/carry up to 10 lbs and twist/bend at waist level required.
Know Before You Go
What to Wear:
- Closed-toed & comfortable shoes required.
- Dress for the weather; layers recommended (work may be indoors/outdoors).
- Hats & sunglasses are OK as well.
What to Bring:
- Refillable water bottles encouraged.
- Snack/lunch for energy. Refrigerator and microwave available for use.
**OneOC Community Service Volunteers: Please bring you ID and any court paperwork on your 1st day. Ensure you are registered with the Community Service User Group before signing up.
***Please only sign up for 1 shift per day.
DISCLAIMER: Volunteer duties may change based on daily operation needs.
